Effective Date: April 10, 2015
This website (this “Site”) is owned and operated by Surgalign, Inc. (“Surgalign”). This Privacy Statement (this “Statement”) tells you how we protect and use information that we gather through this Site. Unless a page on this Site explicitly states otherwise, this Site and this Statement are intended for a U.S. audience.
By using this Site, you agree to the terms of this Statement. If you do not agree to the terms of this Statement, you should not access this Site.
WHAT HAPPENS IF OUR PRIVACY PRACTICES CHANGE?
We reserve the right to update or modify this Statement at any time, without prior notice, by posting the revised version of this Statement behind the link marked “Privacy Statement” at the bottom of each page of this Site. Your continued use of this Site after we have posted the revised Statement constitutes your agreement to be bound by the revised Statement. However, we will honor the terms that were in effect when we gathered data from you.
For your convenience, whenever this Statement is changed, we will alert you by posting a notice on our home page for sixty days. We will also update the “effective date” at the top of this page.
WHAT TYPES OF INFORMATION DO WE COLLECT?
The information we collect through this Site falls into two categories: (1) data that you manually supply (by using a keyboard or touch screen), some of which may be Personal Information, and (2) non-personally identifiable information we collect automatically. In this Statement, “Personal Information” means information that identifies you personally, alone or in combination with other information available to us. Examples of Personal Information include your name, address, and e-mail address.
Information you manually provide. We collect the information you and others manually provide when you use this Site. For example, we collect the information you provide when you contact us with questions. Some of the information you provide may be Personal Information.
Information sent to us by your Web browser. We collect information that is sent to us automatically by your Web browser. This information typically includes your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. Please check your browser if you want to learn what information your browser sends or how to change your settings. Information from your browser is not itself personally identifiable, but we may link it to your Personal Information. In addition, if, we suspect fraud or a threat to the security of this Site, we may share our server logs—which contain users’ IP addresses—with the appropriate investigative authorities, who could use that information to trace and identify individuals.
Cookies and Similar Technologies.We use “cookies” and other Web technologies to collect information and support certain features of this Site. For example, we may use these technologies to:
- Collect information about the ways visitors use this Site;
Generally, the information we collect using these Web technologies does not identify you personally. However, we may link the information we collect using these Web technologies to Personal Information.
Generally, if you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if your browser rejects our cookies.
Information from your mobile device: If you access this Site through your mobile device, we may automatically collect certain information from or about your device. The types of information we may collect include the type of device you use, your device’s unique ID, the IP address of your device, your device’s operating system, the type of mobile browsers you use, and information about the way you use our mobile application. Information from your mobile device is not personally identifiable, but we may link it to your Personal Information.
HOW DO WE USE YOUR INFORMATION?
Generally, we use the information we collect through this Site:
To provide the information, products and services you request;
For security, credit or fraud prevention purposes;
To provide you with effective customer service;
To provide you with a personalized experience when you use this Site;
To contact you with information and notices related to your use of this Site;
To contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
To invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
To better understand your needs and interests;
To improve the content, functionality and usability of this Site;
To improve our products and services;
To improve our marketing and promotional efforts; and
For any other purpose identified in an applicable privacy notice, click-through agreement or other agreement between you and us.
Please see below for information about the choices you have about the ways we use your Personal Information.
HOW WE SHARE YOUR PERSONAL INFORMATION.
In the ordinary course of business, we may share some Personal Information with companies that we hire to perform services or functions on our behalf. In all cases in which we share your Personal Information with a third party, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide. We will not sell, exchange or publish your Personal Information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.
We may be legally compelled to release your Personal Information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting Web site visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal).
We may disclose your Personal Information to third parties if we feel that the disclosure is necessary to:
- enforce this Statement and the other rules about your use of this Site
Please note: In addition to the ways that we may keep, disclose, and use information described in this Statement, we also may keep, disclose, and use Personal Information that you give us through this Site in ways that we believe are consistent with FDA and other governmental guidance, directions, regulations, and laws.
HOW CAN I ACCESS OR UPDATE MY PERSONAL INFORMATION?
If you wish to access, update or correct your Personal Information, please contact us using the information provided below. We will respond to you within a reasonable time and, in any case, within the time limits established by applicable law. We may ask you for additional information to verify your identity. In most cases, we will provide access to and correct or delete any inaccurate information you discover. In some cases, however, we may limit or deny your request if the law permits or requires us to do so or if we are unable to verify your identify. If you wish to opt out of or restrict receiving communications, or make other changes to your personal information please use the Contact Us through our Web site.
WHAT ABOUT PRIVACY ON OTHER WEBSITES?
This Site may contain links to other websites. Some of those websites may be operated by Surgalign, and some may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. This Statement does not apply to any other web site, even the other Surgalign websites. We are not responsible for the performance of websites operated by third parties or for your business dealings with them. Therefore, whenever you leave this Site we recommend that you review each website’s privacy practices and make your own conclusions regarding the adequacy of these practices.
DOES Surgalign EVER COMMUNICATE DIRECTLY WITH VISITORS TO THIS WEB SITE?
We may contact you periodically by e-mail, mail or telephone, if you agree to that contact, to provide information regarding programs, products, services and content that may be of interest to you. In addition, this Site may allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via your stated preferred contact method. The e-mail response or confirmation may include your Personal Information, including Personal Information about your health, your name, address, etc. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.
WHAT ABOUT SITE SECURITY?
Security is very important to us. We take reasonable steps to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this Site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
HOW TO CONTACT SURGALIGN
If you have questions or comments about this Privacy Statement, please use the Contact Us through our Web site.